,,! ,,5d ,,( ,! ,,vi.n ,$itorial 0,suzanne ,:al5 & ,eug5ia ,fir? ,review$ 0,k>la ,we/john1 ,attorney ,at ,law ,villa ,rica1 ,georgia1 is a quiet c.try t{n4 ,z if 9 keep+ )! tranquill;y t exi/s "!1 "! is ev5 a /reet 9 ,villa ,rica call$ ,lake ,p>adise ,road4 ,) all due respect 6! civic pride ( ,villa ,rica's citiz5s1 "! is no?+1 or s x wd seem1 t wd m}it n,nal att5;n = ,villa ,rica1 ,georgia4 ,9 fact1 l ?|s&s ( o!r t9y t{ns1 ,villa ,rica miadise ,road1 a facil;y exi/$ : 0 s deplora# t x cd n 2 ignor$4 ,=tunately1 l>gely 2c (! activities ( ,,nagdu1 ? facil;y1 call$ ,can9e ,vi.n1 : pass$ xf (f z a legitimate guide dog s*ool1 is n{ clos$ d{n4 ,! ,can9e ,vi.n ,bo>d ( ,directors vot$ on ,octob} #b1 #bjjj1 64solve ! corpor,n & 6/rip xs ,f.d} & ,executive ,director1 ,s,y ,sue ,bradley1 ( h} corporate s1l1 h} corporate *eckbook1 h} corporate cr$it c>d1 h} corporate *>t}1 h} s1t on ! corporate ,bo>d1 & all o!r trapp+s ( corporate p{}4 ,af advice & guid.e f ,,nagdu1 ! ,can9e ,vi.n ,bo>d fur!r vot$ on ,octob} #ah1 #bjjj 6all{ ,s|?ea/}n ,guide ,dogs1 ,9c4 6acquire ! assets ( ,can9e ,vi.n4 ,,nagdu has be5 ask$ 0all "pies 7,mike ,s}g1nt1 ,executive ,director ( ,s|?ea/}n2 ! ,s|?ea/}n ,bo>d2 &! ,can9e ,vi.n ,bo>d7 6"picipate 9 negoti,ns a6ect+ ! transf} ( assets4 ,"! is "s b5efit1 9 t}ms ( lessons 6be le>n$1 = u 6pause1 9 ! afma? ( ,can9e ,vi.n1 & 6/udy exactly :at ! ,can9e ,vi.n program was1 & "u :at assump;ns x op}at$4 ,we ne$ al 63sid} ! foll{+ "qs3 7#a7 ,:at cd we 9 ,,nagdu h d"o di6}5tly1 ye>s 2f1 s t ? poor excuse =a guide dog s*ool cd h ei be5 re=m$ or clos$ d{n m* soon}1 ?us m9imiz+ ! dang} 6bl p8 7#b7 ,:at cd ! o!r guide dog s*ools h d"o di6}5tly8 ,&1 p}h mo/ important ( all3 7#c7 ,:at m/ 2 d"o 65sure t ano!r sub/&>d guide dog s*ool n"e sees ! lis1 ,can9e ,vi.n has1 ac 6,ms4 ,bradley1 pair$ #ah bl p ) dogs4 ,h{"e1 all ! records f #aiic to #aiif h my/}i|sly 4appe>$4 ,? 9cludes all ref};e 6,anita ,br{n & h} dog1 ,dakota4 ,!y h be5 expung$ f ! record1 z ?|< !y n"e exi/$4 ,ms4 ,br{n s}v$ on ! ,can9e ,vi.n ,bo>d f ! s*ool's 9cep;n until #aiig1 :5 %e f9,y resign$ 9 total 4gu/ & fru/r,n4 ,%e 0 ! s*ool's f/ graduate1 hav+ -plet$ tra9+ ) h} dog1 ,dakota1 9 #aiif4 ,,nagdu has 3tact ) s"eal (! graduates1 bo? active & 9active1 & we h -p>$ notes ) ,s|?ea/}n 6locate z _m active graduates & applicants z we c4 ,we h assi/$ ,s|?ea/}n 6develop a public s}vice ann|nce;t = radio & televi.n 6locate applicants or graduates1 %d ! records 2 9complete4 ,can9e ,vi.n's hi/ory 0 m>k$ 0m* turmoil1 uph1val1 & transi;n4 ,except = ,ms4 ,bradley h}f1 no s+le employee1 9clud+ tra9}s & k5nel /aff1 has "w$ "! s9ce ! s*ool's 2g9n+4 ,! same is true (! memb}s (! ,bo>d ( ,directors4 ,only two or ?ree (! #ad ,bo>d memb}s :o 7 eligi# 6vote on ,octob} #b & ,octob} #ah _h be5 on ! ,bo>d m ?an two or ?ree ye>s at mo/4 ,bo>d memb}s wd resign 9 fru/r,n1 & ,ms4 ,bradley wd j replace !m4 ,9 fact1 two weeks 2f (fici,y clos+ ,can9e ,vi.n1 ! ,bo>d vot$ 6fire ,ms4 ,bradley z ,executive ,director1 b 6all{ h} 6rema9 9 place z a vot+ memb} (! ,bo>d & 9 *>ge ( fund rais+ & public rel,ns4 ,af ? vote1 half ! ,bo>d resign$6 ,,nagdu _h 69t}v5e1 3v9ce ~! folks ( _! legal liabilities & _! responsibilities 6_! graduates1 & p}suade !m 6resc9d _! resign,ns & return 6! ,bo>d1 : !y all did4 ,ela9e ,smi?1 a ,can9e ,vi.n graduate1 al "w$ 63v9ce !m 6return 6! ,bo>d & resolve ? situ,n once &= all4 ,? 0 suppos$ 6be an ov}sid3 ov}see+ ! ov}all program 7?|< n1 ( c|rse1 ! "d-to-"d op},ns71 help+ 6raise funds1 & help+ 6det}m9e policy4 ,,nagdu ne$$ 6$ucate ? ,bo>d4 ,! ,bo>d memb}s actu,y ask$ u :at a guide dog is suppos$ 6d4 ,!y didn't "k t "! >e /&>ds t tra9}s at reputa# s*ools m/ meet 9 ord} 6pass _! appr5tice%ips4 ,h{"e1 6_! grt cr$it1 once we 2gan assi/+ !m1 !y ultimately /epp$ up 6! plate & vot$ 6all{ ,s|?ea/}n 6acquire ! assets ( ,can9e ,vi.n4 ,let's look at ! "uly+ assump;ns : gov}n$ ,can9e ,vi.n's program4 ,assump;n #a3 ,bl p >e afraid 6v5ture v f> f home4 ,dur+ all ( ,suzanne's teleph"o 3v}s,ns ) ,ms4 ,bradley1 %e rep1t$ly made /ate;ts s* z ! foll{+3 7#a7 8,|r ,georgia bl >e less sophi/icat$ ?an y >e40 7#b7 8,|r bl p >e afraid 6l1ve home40 7#c7 8,"! is no o!r s*ool t w take |r bl p f ,georgia40 ,note t ? la/ /ate;t got am5d$ & revis$ ov} subsequ5t teleph"o 3v}s,ns & meet+s4 ,future v}.ns wd be3 8,"! is no o!r guide dog s*ool 9 ! ,s|?10 8,nor!rn s*ools won't take p f ,georgia10 &1 8,:5 |r ,georgia bl g up nor?1 !y >e =c$ 6d subway "w & "w 9 all t sn{40 ,9t}e/+ly1 x is n t ,ms4 ,bradley didn't "k ab ! exi/;e ( ano!r ,s|!rn s*ool1 ,s|?ea/}n ,guide ,dogs 9 ,palmetto1 ,florida2 %e did4 ,9 fact1 %e rais$ puppies = ,s|?ea/}n prior 6f.d+ ,can9e ,vi.n4 ,%e _h ! idea t ,s|?ea/}n %d build a satellite s*ool 9 ,georgia1 ) h} at xs h1d1 & %e came1 un9vit$1 6_! ,bo>d 6propose ?4 ,( c|rse1 at t "t1 ,s|?ea/}n 0 xf new 5 s t x wasn't ! "r "t = !m 63sid} exp&+1 s !y turn$ h} d{n4 ,n"e 6be det}r$1 ,ms4 ,bradley _h ! e6ront}y 6dem& next t ,s|?ea/}n's ,bo>d give h} "s ( _! assets s %e cd />t h} {n 9dep5d5t s*ool 9 ,georgia4 ,( c|rse1 ,s|?ea/}n's ,bo>d reject$ ? reque/4 ,"!=e1 ? proves t ,ms4 ,bradley delib}ately misl$ h} ,bo>d 96?9k+ t bl p 9 ,georgia _h no alt}native b 6att5d ,can9e ,vi.n4 ,? assump;n ab ! fe> (! bl 6v5ture v f> f home surfac$ ag dur+ ! face-to-face meet+ ) ,ms4 ,bradley & two ( h} tra9}s1 ,de2ie ,bo"o & ,cat ,klass1 9 ,atlanta4 ,gigi & ,suzanne & ,$ & ,toni ,eames att5d$ t meet+4 ,we rep1t$ly ask$ ,ms4 ,bradley & h} /aff h{ ,can9e ,vi.n dogs 7 tau+ e> dog1 2c d1f p driv+ a c> ne$ 6be al}t$ 6! s.d ( em}g5cy vehicle sir5s6 ,f9,y1 ,ms4 ,bradley sd1 8,well1 ,i j drive l a crazy ,georgia driv}4 ,i try 6hit ! dog40 ,:5 |r wide-ey$ %ock at ? admis.n 2came app>5t1 %e !n 9=m$ u1 if y c 2lieve ?1 t tra6ic tra9+ 0 n re,y an issue4 ,:y1 y may ask8 ,ms4 ,bradley provid$ ! answ}3 8,|r graduates live 9 small t{ns10 %e sd4 8,all ! driv}s "k !m & /op = !m40 ,ms4 ,bradley fail$ 6m5;n t %e _h "s graduates 9 ,atlanta4 ,pond} t "o4 ,bl p >e n"e suppos$ 6d ! normal ?+s l g 6college or travel on vac,n or take jobs 9 big cities4 ,un=tunately1 we h all he>d ( self-fulfill+ prophecies4 ,mo/ ,can9e ,vi.n graduates1 9 fact1 travel al"o v ll1 if at all1 & ? fact is :at has kept !m alive4 ,b ? has less 6d ) _! bl;s ?an x does )! fact t _! dogs 7 s poorly tra9$4 ,,nagdu has rcvd _m 9quiries f mobil;y 9/ructors & rehabilit,n profes.nals 3c}n$ ab ! qual;y ( ,can9e ,vi.n's tra9+ & dogs4 ,we h al rcvd _m reports f ,can9e ,vi.n graduates & _! family memb}s ab dogs l1d+ _! h&l}s "r | 96tra6ic1 9 front ( mov+ vehicles1 &! h&l}s hav+ 6be gra2$ & pull$ 6safety 0family memb}s or frs4 ,sammy ,mc,cla91 n{ a ,guid+ ,eyes graduate1 told u ab ? happ5+ 6hm ) 8 f/ dog : 0 f ,can9e ,vi.n4 ,we rcvd a report ab ? happ5+ 6ano!r graduate z well1 & we suspect "! >e m 9cid5ts4 ,anita ,br{n report$ 6u t h} dog1 ,dakota1 r|t9ely fail$ 6/op = /airs1 ?us dra7+ h} d{n !m4 ,fur!rmore1 =get ab :at we wd call foll{-up f ! 8s*ool40 ,"t af "t1 we 7 told1 0=m} ,can9e ,vi.n tra9}s & graduates alike1 t :5 graduates wd call ! s*ool ) "qs or 6ask = help1 !y wd 2 %|t$ at1 2rat$1 & told t _! pro#m 0 due to 8us} }ror10 & t ! s*ool _h 8d"o xs job40 ,"s"ts1 h{"e1 ano!r proc$ure 0 us$ 0,can9e ,vi.n = foll{-up : 0 call$ 8f9e tun+40 ,? m1nt tak+ ! graduate's dog back 96! k5nels1 do+ :o "ks :at1 & giv+ ! dog back af a :ile4 ,we "k ( at l1/ "o graduate ~: dog has be5 8f9e tun$0 m ?an once4 ,all ( ? makes a rem>k made 0,ms4 ,bradley dur+ "o ph"o 3v}s,n ) ,suzanne v *ill+4 ,%e tri$1 n =! f/ "t1 6po9t up ! dang}s ( ,ms4 ,bradley's program pos$ 6bl p4 ,ms4 ,bradley's response8 8,well1 no "o has be5 kill$ yet40 ,assump;n #b3 ,bl p ne$ special am5ities 6b"r5 _! lives4 ,! mo/ |t/&+ example ( ? 0 ,can9e ,vi.n's ,s5sory ,g>d5 =! ,bl4 ,dur+ ,suzanne's la/ ph"o 3v}s,n ) ,ms4 ,bradley1 j 2f 3v5;n1 ,ms4 ,bradley 9vit$ h} 6take a t|r ( ,can9e ,vi.n4 ,%e sd1 8,i'll ev5 let y sit 9 |r ,s5sory ,g>d5 =! ,bl4 ,x's s p1ce;l & tranquil | "!4 ,x'll make y feel grt40 ,exam9,n ( ,can9e ,vi.n's ,web site z x exi/$ at t "t 9dicat$ t ,ms4 ,bradley plann$ 6sp5d sev5ty-five ?|s& doll>s on ? ,s5sory ,g>d5 =! ,bl1 : wd f1ture1 quot+ f ! ,web site3 8special plants =! bl40 ,sev5ty-five ?|s& doll>s cd easily h pd ! sal>y =a qualifi$ ,director ( ,tra9+ =a ye>4 ,9 banquet a4resses1 we've he>d ab a lot ( 8special0 ne$s : p ?9k we h3 special textur$ floor+1 curbs1 subway plat=m $ges1 & o!r surfaces2 special doorknobs2 speci,y design$ toilets2 & hav+ m$ical profes.nals -e | 6|r homes 6"w up special furniture >range;ts = |r safety1 j 6"n a few4 ,we've le>n$ f ,can9e ,vi.n ,bo>d memb}s t a grt _m p put 9 _m h|rs & sp5t m* m"oy 6br+ ! ,s5sory ,g>d5 =! ,bl 962+1 9clud+ p l ! ,ma/} ,g>d5}s &! folks at ! ,c.ty ,agricultural ,ext5.n ,s}vice4 ,:5 ,gigi walk$ "? x1 af climb+ an 9cr$ibly /eep hill1 x 0 mo/ly d1d we$s4 ,-e 6?9k ( x1 x's a gd ?+ =! bl t ! :ole idea di$1 too4 ,assump;n #c3 ,bl p "| 6be exploit$ 6raise funds =! ag5cy4 ,? deplora# 3cept is n new4 ,b ,can9e ,vi.n _h x d{n 6a f9e >t4 ,! s*ool adv}tis$ t x provid$ dogs free ( *>ge 6! bl4 ,h{"e1 graduates 7 requir$ 9 _m cases 6ei pay sub/antial sums ( m"oy 6! s*ool 2f rcvg dogs1 or 6make >range;ts s t o!rs wd 3tribute g5}|sly 6! s*ool on _! 2half4 ,al1 af -plet+ tra9+1 graduates 7 (t5 /r;gly urg$ 6appe> at fundrais+ or public;y ev5ts = ,can9e ,vi.n4 ,9 "o case1 ac 6,cat ,klass1 a graduate 2+ ask$ 6appe> at a fundrais+ d9n} 0 actu,y expect$ 6pay = h} {n food4 ,:5 %e didn't h ! m"oy 6d t1 %e _h 6borr{ x f ,ms4 ,klass4 ,9 ano!r 9/.e1 a graduate1 ,sammy ,mc,cla91 0 pick$ up 0,ms4 ,bradley & tak5 6a ga!r+ (! press4 ,8 dog "w$ s poorly t "o (! report}s ask$ :at 0 wr;g )! dog4 ,ms4 ,bradley answ}$ t ! dog 8wasn't feel+ well0 t "d4 ,an applicant 6,can9e ,vi.n ) :om we spoke1 ,rhonda ,"pa91 )drew h} applic,n =a dog 2c %e 2came aw>e (! imm5se pressure %e wd face 6d public rel,ns & fundrais+ =! s*ool1 & %e *ose n 6be 9volv$ ) x4 ,ms4 ,bradley 3t9u$ 6try 6pu% h} 96gett+ a dog = s"eal mon?s4 ,we %d note "h t "! is absolutely no?+ wr;g =a p}son :o is pl1s$ ) s}vices rcvd f an ag5cy 6decide on 8 or h} {n 6g | & publicize t ag5cy's gd "w or 5gage 9 fundrais+ on xs 2half4 ,! objec;n "h is t ,ms4 ,bradley 9timidat$ p 96feel+ obligat$ 6d x4 ,:e!r correct or n1 ! p}cep;n ( "s graduates is t !y did n want 6d any?+ 64pl1se ,ms4 ,bradley = fe> t _! dogs wd 2 tak5 away4 ,%e has ?r1t5$ ? s"eal "ts1 & on "o o3a.n ( : we >e aw>e1 %e actu,y tri$ 6ord} ! puppy rais} 6seize a graduate's dog1 t ( ,angela ,johnson1 2c %e 0 angry )! graduate4 ,! puppy rais} refus$4 ,assump;n #d3 ,any"o c tra9 a guide dog4 ,z evid;e ( h{ p}vasive ? false no;n 0 at ,can9e ,vi.n1 we pres5t ! foll{+ facts3 7#a7 ,at ! "t x clos$1 ,can9e ,vi.n _h only "o qualifi$ tra9} on /aff1 ,yvette ,mann4 ,ms4 ,mann _h 9 fact -plet$ h} ?ree-ye> appr5tice%ip at ,guid+ ,eyes4 ,n"o (! o!r tra9}s employ$ :5 ! s*ool clos$ _h "e le>n$ _! craft at a guide dog s*ool4 ,at ! "t ( |r 3v5;n1 ,can9e ,vi.n _h no qualifi$ 9/ructors1 yet ,ms4 ,bradley 9si/$ on 3t9u+ 6tra9 guide dog t1ms4 ,%e only ne$$ "o qualifi$ 9/ructor 6/>t h} program4 ,? 9/ructor cd h1 ov} "t1 tra9$ appr5tices4 ,ms4 ,bradley 0 unwill+ 69ve/ ! "t &! m"oy ne$$ 6a3ompli% ? goal4 ,h{"e1 if ,ms4 ,bradley _h 9ve/$ ! m"oy =! ,s5sory ,g>d5 =! ,bl & us$ h} res|rces m wisely1 %e cd h af=d$ 6obta9 & keep a qualifi$ 9/ructor4 7#b7 ,at v>i|s po9ts 9 xs hi/ory1 ,can9e ,vi.n did h a few qualifi$ 9/ructors1 f "t 6"t1 :o /ay$ =a p}iod (a few weeks at mo/1 b ,ms4 ,bradley wd n"e l1ve !m al"o & let !m d _! jobs4 ,%e1 :o knew no?+ ab guide dog tra9+1 kept 9t}f}+ & second-guess+ _! deci.ns ab : dogs %d 2 reject$ & : %d 2 plac$4 ,:5 !y cd see t !y 7 fid t %e _h fired hm 2c he attack$ a k5nel p}son4 ,h{"e1 ! exp}i;e ( ,ela9e ,smi?1 a ,can9e ,vi.n graduate t he tra9$1 3tradicts ? /ory4 ,he tra9$ h} & h} dog f />t 6f9i%4 ,s9ce %e 0 newly bl at ! "t1 ,mr4 ,rob}to basic,y tau5tly no m9imum qualific,ns or /&>ds = 2+ employ$ z a 8tra9}0 0,ms4 ,bradley1 & "! 7 c}ta9ly no /&>ds = rema9+ on ! job4 ,3sid} ! example ( ,m>k ,a9eswor?4 ,_m =m} ,can9e ,vi.n /aff1 z well z graduates & applicants1 report$ ,m>k ,a9eswor? 6u = dog abuse4 ,"o graduate1 ,sammy ,mc,cla91 alleges t :5 8 dog made a "w }ror 9 tra9+1 ,mr4 ,a9eswor? ball$ up 8 fi/ & pun*$ ! dog h>d 9 ! ribs4 ,ano!r p}son1 ,suzanne1 ! =m} vet te* at ,can9e ,vi.n1 told u t ,mr4 ,a9eswor? dra7$ a "y dog1 ,9ez1 acr a gravel p>k+ lot s r|s on h} feet f ! w.ds4 ,suzanne is n{ c>+ = ,9ez4 ,kim ,newman1 a =m} ,can9e ,vi.n tra9}1 al told u ,9ez's /ory4 ,:5 he 0 caub>a ,j5n+s4 ,ac ,mrs4 ,j5n+s1 ,mr4 ,a9eswor? reek$ ( alcohol & 0 obvi|sly drunk4 ,h} husb& has sev}e bal.e di6iculties4 ,%e ask$ ,mr4 ,a9eswor? n 6take h} husb& d{n ! hill t 0 ne> _! home4 ,%e alleges t ,mr4 ,a9eswor? %ov$ h} viol5tly | (! way & gr{l$1 8,i'll h&le ?60 ,":upon he all{$ ! dog !y _h br"| = ,mr4 ,j5n+s 6drag hm d{n ! hill s t he fell4 ,mrs4 ,j5n+s alleges t ,ms4 ,bradley simply wat*$ :at happ5$4 ,%e sd no?+ 6,mr4 ,a9eswor?1 nor did %e 9t}v5e at all1 n ev5 6w>n ,mr4 ,j5n+s ab gutt}s & o!r ?+s he cd trip ov}4 ,%e al made no move 6try 6protect hm f fall+4 ,9 fact1 ! ,mrs4 ,j5n+s told u t :5 h} husb& did fall 96a gutt}1 ,ms4 ,bradley lau<$4 ,! "q miy4 ,ms4 ,bradley told ,mrs4 ,j5n+s t ,mr4 ,a9eswor? 0 "o ( h} 8be/ tra9}s40 ,%e al sd t ,mr4 ,a9eswor? _h j rcvd ! news t v morn+ t he 0 go+ 6be leg,y bl 9 f|r ye>s1 & he 0 deva/at$ & cri$ all morn+4 ,x %d 2 not$ t ,ms4 ,bradley claim$ 9 a newspap} >ticle t %e1 too1 is leg,y bl 9 "o eye4 ,we all agree t ! prospect ( vi.n loss :5 a p}son does n h ! "r philosophy & adequate bl;s skills c 2 v f"r5+4 ,b x is n"e an excuse = rude1 viol5t1 or abusive 2havior1 or = 2+ drunk & | ( 3trol at "w4 7#d7 ,n all ( ,ms4 ,bradley's tra9}s1 ( c|rse1 7 abusive4 ,! va/ major;y 7 & >e well-9t5;n$ p :o1 n"e!.s1 _hn't ! slin h{ 6d _! jobs4 ,l>isa ,s*>ik9 is a qualifi$ guide dog 9/ructor ) elev5 ye>s exp}i;e1 eiik9 answ}$ h} "qs1 b al tri$ 6p}suade h} fr 6/op tra9+ ! dog %e 0 "w+ ) at ! "t4 ,f9,y1 :5 ,ms4 ,bradley ask$ ? ,can9e ,vi.n tra9} 6"w )a /ud5t1 %e panick$ & quit4 ,ms4 ,bradley pd ll att5;n :5 ! tra9}s rep1t$ly pl1d$ ) h} = prop} tra9+4 ,on ! r>e o3a.ns :5 %e did li/51 %e took :at c only 2 call$ /opgap m1sures4 ,on "o o3a.n1 %e 9vit$ a qualifi$ 9/ructor 6-e d{n & give a c|ple ( week5d sem9>s4 ,ano!r "t1 %e s5t a few p f ,can9e ,vi.n 6,kansas ,specialty ,dog ,s*ool =a week4 ,9 "o teleph"o 3v}s,n ) ,suzanne1 ,ms4 ,bradley told h} t an 9/ructor actu,y 8c}tifi$0 h} 8h1d tra9}10 ,lisa1 0evaluat+ h} "w bas$ on videotapes %e _h s5t hm6 ,%e al /at$ t %e "ks :at guide dogs >e suppos$ 6d1 b doesn't "k h{ 6make !m d x2 %e def}s 6h} 8c}tifi$ h1d tra9}40 ,at |r meet+ 9 ,atlanta1 ,ms4 ,bradley at f/ d5i$ hav+ sd all ? 6,suzanne4 ,b !n %e rephras$ ! "q1 ask+1 8,didn't he c}tify ,lisa af %e s5t hm videotapes ( h} "w & he 0 a# 6critique & evaluate h} p}=m.e80 ,ms4 ,bradley answ}$1 8,yes40 ,9cid5t,y1 we 9vit$ ! 9/ructor alleg$ 6be ! 8c}tify+ ag5t0 6? meet+4 ,he 0 9 att5d.e = mo/ ( x1 & he set ! record /raie no r1l /&>ds =! prep>,n ( guide dog 9/ructors4 ,%e al l$ h} employees 96believ+ ! same ?+4 ,= example1 ,ms4 ,bradley l$ ,de2ie ,bo"o1 a woman hir$ 6be an appr5tice tra9}1 6believe t %e cd 2come a 8c}tifi$ 9/ructor0 ei 0"w+ = ,can9e ,vi.n = "o ye> or 0tra9+ five dogs4 ,|tl&i% z x may seem1 ,ms4 ,bo"o told u :5 we t|r$ ,can9e ,vi.n t 9/ructors at o!r s*ools only h 6tra9 ?ree dogs 6be 8c}tifi$40 7#e7 ,two (! =m} ,can9e ,vi.n tra9}s1 ,kim ,newman & ,julie ,laipple1 express$ 3fu.n ab ! 9consi/5cies 9 _! job duties4 ,!y wd 2 giv5 dogs 6tra91 & 9 "s cases !y wd tra9 ! dog )! /ud5t1 & 9 o!r cases !y wd tra9 ! dog 6a c}ta9 po9t1 & !n ! dog wd 2 tak5 away f !m & turn$ ov} 6"s"o else4 ,"s"ts !y wd 2 told t a 8c}tifi$ tra9}0 wd h&le ! dog's place;t & tra9+ )a /ud5t4 ,judg+ f _! a3.ts1 expect,ns wd seem 6be nei 3si/5t nor predicta#4 ,:at tra9+ 0 provid$ 0 abysmal4 ,"o graduate1 ,anita ,br{n1 told u t dur+ ! 5tire c|rse1 %e n"e cross$ a /reet ) h} dog4 ,h y "e be5 6guide dog s*ool )|t cross+ a /reet8 ,ano!r graduate1 ,fiona ,page1 0 9/ruct$ 0,can9e ,vi.n t1 :5 %e w5t 6sp1k 6s*ool*n 9 a libr>y1 %e %d turn h} dog loose & let h} run >.d 9 ! libr>y s ! dog wd 2come -=ta# ) h} 5viron;t4 7#f7 ,sal>ies = ,can9e ,vi.n tra9}s 7 unbelievably l{4 ,we h a copy (a lr writt5 0,ms4 ,bradley j prior 6! s*ool's clos+ 9dicat+ ! pay _h be5 rais$ f five 6twelve ?|s& doll>s4 ,ev5 ? small sum 0 n gu>ante$4 ,tra9}s w5t 2f ! ,can9e ,vi.n ,bo>d on ,septemb} #ah 6-pla9 t !y _hn't be5 pd 9 mon?s1 t 9 "s cases !y rcvd only a ?ird ( _! sal>ies1 & t 9 _m cases !y _h n be5 reimburs$ = mil1ge1 z promis$4 ,"s tra9}s al told u t ,ms4 ,bradley sd 6!m on m ?an "o o3a.n1 8,i'm angry ) y4 ,i'm n go+ 6pay y ? week40 ,!y h al report$ 6u t ,ms4 ,bradley (t5 refus$ 6pay = supplies & vet}9>y c>e = sick dogs1 s tra9}s "s"ts took dogs 6_! {n p}sonal vet}9>ians :5 !y ne$$ c>e4 ,n{ t we h analyz$ ! assump;ns gov}n+ ! 3duct ( ,can9e ,vi.n 9 g5}al & ,ms4 ,bradley 9 "picul>1 let's turn 6! "qs we pos$ ne> ! 2g9n+ ( ? $itorial4 7#a7 ,"q3 ,:at cd we 9 ,,nagdu h d"o di6}5tly8 ,answ}3 ,we %d probably m correctly 2 ask+ |rvs1 8,:at c we d di6}5tly n{80 ,can9e ,vi.n came 962+ 9 #aiic1 z we h sd4 ,)! excep;n ( ,priscilla ,f}ris1 ? curr5t ,bo>d 0 elect$ 9 #aiih4 ,|r f/ ye> 9 (fice1 we focus$ prim>ily on rebuild+ ! divi.n's memb}%ip & improv+ |r rel,n%ip ) exi/+ s*ools4 ,we didn't pay z m* att5;n z p}h we %d h 6relatively new1 />t-up s*ools4 ,:5 ,can9e ,vi.n came 6|r att5;n1 ,casey ,curran 0 on /aff4 ,suzanne knew h}2 %e _h be5 h} 9/ructor at ,! ,see+ ,eye :5 %e rcvd h} f|r? dog1 ,iliad4 ,ms4 ,curran is a v gd 9/ructor2 ,suzanne figur$ ! program 0 9 gd h&s4 ,x n"e o3urr$ 6u t1 if ,ms4 ,bradley on /aff an exp}i;ed 9/ructor l ,ms4 ,curran1 t %e wd all{ any"o else 6tra9 guide dog t1ms4 ,x al n"e o3urr$ 6u t ,ms4 ,bradley 0 2+ irresponsi# 09t}f}+ 9 ! tra9+ process4 ,gigi rcvd 9 ! mail a fli} 4cuss+ ! dog guide t1ms tra9$ 0,can9e ,vi.n4 ,at ! "t1 :5 %e %>$ ? 9=m,n ) ,suzanne1 we ?"| t ,ms4 ,curran _h tra9$ ~! guide dog t1ms4 ,x wasn't until we talk$ 6graduates t we f.d1 6|r horror1 t ? 0 n true4 ,ms4 ,bradley 3tact$ ,suzanne & 9vit$ h}f 6|r #aiii 3v5;n 9 ,atlanta2 ,suzanne _h no pro#m all{+ h} 6-e & no r1son 6suspect any?+ amiss4 ,%e did ?9k x /range t e "t %e call$ ,can9e ,vi.n 6advise ,ms4 ,bradley ab meet+ topics &= o!r r1sons relat$ 63v5;n1 a di6}5t p}son id5tify+ h}f z 8k5nel manag} & admis.ns director0 answ}$ ! ph"o4 ,%e al f.d x odd t ,ms4 ,bradley 0 / "w+ h} full-"t job z a nurse 9 a hospital :ile at ! same "t s}v+ z ,executive ,director ( ? guide dog s*ool4 ,%d bells h 2gun 6r+ 9 |r bra9s8 ,probably4 ,b !y didn't1 at l1/ n v l|dly4 ,x wasn't until ,febru>y1 #bjjj1 :5 we le>n$ t ,ms4 ,curran _h be5 run ov} 0a van & sev}ely 9jur$ & t %e _h left ,can9e ,vi.n1 t we 2gan ask+ |rvs1 8,okay4 ,:o's tra9+ ~! dogs80 ,until ! "t ( 3v5;n1 9 an ef=t 6answ} ? "q1 ,suzanne & ,ms4 ,bradley _h s"eal teleph"o 3v}s,ns : left ,suzanne 9cr1s+ly 3c}n$1 especi,y s9ce ,ms4 ,bradley rep1t$ly refus$ 6return ph"o calls4 ,af 3v5;n & af |r meet+ 9 : we ask$ ,ms4 ,bradley 6give u a -mit;t t %e wd /op tra9+ /ud5ts & dogs & /op a3ept+ applicants until %e _h a qualifi$ ,director ( ,tra9+1 & ,ms4 ,bradley refus$ 6give u ? -mit;t4 ,we decid$ 6beg9 69ve/igate ,can9e ,vi.n4 ,we f/ 3tact$ rehabilit,n & mobil;y profes.nals 6see :at !y knew ab ,can9e ,vi.n & xs graduates4 ,!y 9 turn ref}r$ u 6graduates & 6o!r profes.nals4 ,!y ev5 ask$ u 6write a fact %eet 6be 4tribut$ 6rehabilit,n c|nselors "?|t ,georgia s t c|nselors wd h factual 9=m,n ab all aspects ( guide dog use 6pres5t 63sum}s4 ,=a l;g "t1 we call$ graduates1 applicants & o!rs z !y 7 ref}r$ 6u4 ,h{"e1 :5 x 2came cle> t ,,nagdu 9t5d$ 6d "s?+ ab ! situ,n at ,can9e ,vi.n1 p 2gan call+ u4 ,s :at lesson c we le>n f ?8 ,we didn't h any 3tact ) ,can9e ,vi.n until six ye>s af !y />t$4 ,x took u ano!r ye> 2f we %ut !m d{n1 2c = _m mon?s we assum$ all 0 well 9 ,villa ,rica4 ,we w n all{ a new s*ool s m* leeway )|t close monitor+4 ,we % dem& 6"k ! cr$5tials ( _! tra9}s4 ,we % al make sure !y keep qualifi$ 9/ructors :ile tra9+ /ud5ts4 ,we % ask = evid;e t !y h appli$ = assi/.e f ! ,unit$ ,/ates ,c|ncil ( ,guide ,dog ,s*ools4 7#b7 ,"q3 ,cd ! guide dog s*ools h d"o any?+ di6}5tly8 ,answ}3 ,,yes6 ,,yes6 ,,yes6 ,we 3tact$ e s*ool 9 ! ,unit$ ,/ates ,c|ncil ( ,guide ,dog ,s*ools4 ,f/1 we want$ 6f9d | :at !y knew ab ,can9e ,vi.n1 & :at !y cd d 6rectify ! situ,n4 ,second1 9 view (! fact t ,ms4 ,bradley 0 ly+ ab a profes.nal 9/ructor 8c}tify+0 h} dogs & tra9}s1 we want$ 6w>n ! o!r s*ools n 6become 9volv$ ) ,can9e ,vi.n4 ,we advis$ !m n 6all{ ,can9e ,vi.n /aff 6visit _! facilities or 6g 6,can9e ,vi.n 63duct tra9+ sem9>s or = any o!r r1son4 ,we f.d | t ! s*ools 7 all aw>e 5 ab ,can9e ,vi.n 6be 3c}n$4 ,9 fact1 !y knew ab ,can9e ,vi.n l;g 2f we did4 ,:at !y sd 0 4turb+4 ,!y told u t ! ,c|ncil cd d no?+ ab ,can9e ,vi.n 2c ,can9e ,vi.n 0 n a memb} organiz,n4 ,!y al want$ 6avoid ! image ( big s*ool 8go+ af0 ll s*ool4 ,!y fe>$ t ,ms4 ,bradley cd sue !m4 ,!y felt t 3sum}s %d practice 8buy} 2w>e03 n"e m9d t ,ms4 ,bradley w5t af ! "y1 ! old1 ! newly bl lack+ a positive philosophy1 self-confid;e1 & bl;s skills1 ! un9=m$ bl4 ,n"e m9d t %e told !m !y wdn't h 6l1ve home if !y w5t 6,can9e ,vi.n4 ,9 r1l;y1 ! major;y ( ,ms4 ,bradley's /ud5ts 7 9 no posi;n 6make an 9=m$ *oice4 ,we 7 told 0all ! s*ools t 3sum}s _h ! mo/ at /ake1 s we ne$$ 6take c>e (! pro#m4 ,s :at %d ! s*ools d di6}5tly8 ,f/1 !y %d recognize t an 9f}ior s*ool hurts ! public image ( guide dog t1ms & guide dog s*ools z a :ole4 ,second1 !y %d h be5 m* m vocal ab publicly 3demn+ & den|nc+ ! sub/&>d practices ( ,can9e ,vi.n4 ,!y %d h d"o ? "? _! profes.nal associ,n1 ! ,unit$ ,/ates ,c|ncil ( ,guide ,dog ,s*ools4 ,9 ! abs;e ( gov}n;t regul,n1 o!r 9du/ries regulate !mvs4 ,? "o ne$s 6d likewise4 7#c7 ,"q3 ,:at m/ 2 d"o s t ano!r sub/&>d guide dog s*ool n"e sees ! lid & $ucate !m4 ,make no mistake4 ,paws ,abilities w close1 &! soon} ! bett}1 2f x has a *.e 6tra9 ev5 "o bl p}son6 ,hav+ sd t1 x wd 2 nice if we didn't h 6keep putt+ | fires6 ,"h is ": we'd l yr su7es;ns4 ,3tact u ) yr ideas4 ,po/ !m 6|r li/4 ,br+ !m up at ,3v5;n4 ,h{ d y ?9k we %d /op sub/&>d s*ools f =m+1 once &= all8 ,%d we pu% = guide dog s*ool lic5s+ bills 9 e /ate1 simil> 6,cali=nia's1 ! way we >e pu%+ = ,brl bills8 ,%d we "w )! ,unit$ ,/ates ,c|ncil ( ,guide ,dog ,s*ools & propose 6!m t we help !m *ange _! bylaws or policies s t !y c take direct ac;n ag/ a sub/&>d s*ool1 :e!r x is a memb} (! ,c|ncil or n8 ,d y h any o!r ideas8 ,:at >e yr feel+s on ?8 ,we m/ n"e h ano!r rep1t (! trave/y t 0 ,can9e ,vi.n4 ,! 9=m,n we ga!r$ f graduates1 applicants1 family memb}s1 mobil;y 9/ructors1 rehabilit,n speciali/s1 =m} 3tributors 6! s*ool1 & puppy rais}s 0 he>tbr1k+4 ,! safety &! public image ( bl p dem& t "s?+ 2 d"o4